PRIVACY POLICY – AQUILA CANADA
This Privacy Policy explains how Aquila Canada (“we”, “our”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from aquilacanada.ca (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including:
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your web browser,
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IP address,
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time zone,
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and some of the cookies installed on your device.
As you browse the Site, we also gather information about:
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the individual web pages or products you view,
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the websites or search terms that referred you,
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and your interactions with the Site.
We refer to this automatically-collected data as “Device Information.”
We collect Device Information using technologies such as:
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Cookies – Data files placed on your device containing a unique identifier. Learn more or disable cookies at: www.allaboutcookies.org
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Log files – These track actions on the Site and collect information including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
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Web beacons, tags, and pixels – These electronic files help record browsing behavior on the Site.
Additionally, when you make a purchase or attempt to do so, we collect information such as:
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your name,
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billing and shipping addresses,
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payment information (e.g., credit card details),
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email address,
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and phone number.
We refer to this as “Order Information.”
Personal Information, as used in this Policy, includes both Device Information and Order Information.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to:
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process and fulfill your purchases (including payment, shipping, and confirmation),
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communicate with you,
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screen for potential risk or fraud, and
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(if aligned with your preferences) send marketing or promotional content.
We use Device Information to:
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identify and mitigate potential risks and fraud (especially IP-based),
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improve and optimize our Site experience,
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and analyze the effectiveness of our marketing campaigns and customer interactions.
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to help deliver our services, as outlined above. For example:
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We use Shopify to power our store. Read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy
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We use Google Analytics to understand how users interact with our Site. Learn more at: https://www.google.com/policies/privacy/
You can opt out here: https://tools.google.com/dlpage/gaoptout
We may also disclose your Personal Information to comply with applicable laws, respond to legal requests (e.g., subpoenas or warrants), or protect our legal rights.
4. BEHAVIOURAL ADVERTISING
We may use your Personal Information to provide you with targeted advertising or marketing communications we believe may be relevant to you.
To learn more about how targeted advertising works, visit the Network Advertising Initiative:
www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising at:
You may also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/
5. DO NOT TRACK
Please note that we do not alter our data collection or usage practices in response to Do Not Track signals from your browser.
6. YOUR RIGHTS
If you are a resident of the European Economic Area (EEA), you have the right to:
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access the personal data we hold about you,
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request correction, updates, or deletion of your personal information.
To exercise these rights, contact us using the details in Section 9.
Please note: we process your data to fulfill contracts (e.g., when you place an order) or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.
7. DATA RETENTION
We retain your Order Information for our records unless and until you request its deletion.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. Updates will be posted on this page with an updated "Last Modified" date.
9. CONTACT US
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to access or update your personal information, please contact us at support@aquilacanada.ca.